Managed IT Services

Managed IT services is a practice that allows a business to delegate the tasks of managing, forecasting, and evolving its information systems to specialized third-party providers.

The service provider, through a series of strategies and actions, is expected to anticipate and improve the user experience and efficiency of the company, while concurrently contributing to cost reduction and strengthening security.

Numerous equipment and software vendors offer their solutions without support and management services. This includes technology platforms like Microsoft Azure, Amazon AWS, Google Cloud, applications such as Microsoft 365, endpoint protection systems, wireless equipment, network switches, servers, firewalls, and more.

Businesses often manage dozens, hundreds, or even thousands of diverse systems. For those lacking the necessary internal expertise or teams to handle the management, organization, implementation, forecasting, monitoring, and design of their IT systems, managed IT services offer a valuable solution.

Effective operation of businesses hinges on strategy and direction, aspects that can easily be overlooked when overwhelmed by daily operational demands.

Without a comprehensive analysis of workflow across departments and understanding of points where system bottlenecks occur, improving the company's efficiency becomes an uphill battle. A specialized IT management services provider, boasting extensive experience across all technological domains, can make significant strides in elevating your business productivity.

In today's digital era, the capability of employees and companies to operate from any location, using any device conducive to their tasks, has been a boon. However, this flexibility also amplifies security risks. A seasoned IT management services provider, proficient across all technology domains, can ensure your security remains uncompromised, even in the face of remote work setups.

Managed IT services grant you the ability to entrust your business's critical infrastructure to a specialized and experienced partner. This partner persistently monitors your IT infrastructure, springing into action whenever there's a need for forecasting, resolution, enhancement, or when suspicious activity arises. By choosing the right partner, the end result will be a flexible yet well-managed solution tailored to your business needs, positioning you well to tackle the demands of modern business.

The IT management services provider should routinely conduct automated vulnerability scans, coupled with additional manual methods, to detect and preempt potential threats or security gaps before they escalate into significant issues.

Logisek's IT management services encompass not just the bare necessities expected of a provider, but also elements you would aspire to offer.

Collaborating with a managed IT services provider offers numerous benefits, including but not limited to:

Cost Efficiency: Managed IT services typically operate on a fixed monthly cost, which helps businesses plan their budget better. It's also often cheaper than maintaining an in-house IT team.

Access to Expertise: Managed IT service providers are experts in their field. They stay up-to-date with the latest technologies, strategies, and industry best practices, which they can apply to your business.

Proactive Maintenance: Managed IT services generally take a proactive approach to maintenance, identifying potential issues and fixing them before they become major problems. This approach can save businesses considerable time and money.

24/7 Support: Managed IT services usually offer round-the-clock support, ensuring your business continues to run smoothly even outside of typical business hours.

Enhanced Security: IT service providers have the expertise and resources to protect your business from cyber threats, implementing robust security measures and regularly updating them to address new threats.

Scalability: Managed IT services can easily scale with your business, offering more resources and support as your needs grow.

Focus on Core Business: By outsourcing IT management, businesses can focus on their core operations and strategic initiatives, leaving the technical details to the experts.

Reliability: With a managed IT service provider, businesses can expect consistent, high-quality service, improving the overall reliability of their IT infrastructure.

Disaster Recovery: Managed IT service providers often offer backup and disaster recovery services, helping your business to quickly recover in the event of data loss or other catastrophic events.

Compliance and Regulation Adherence: IT providers are well-versed in industry regulations and compliance standards. They can help your business adhere to relevant regulations, avoiding potential penalties and legal issues.

The future of outsourcing, also known as externalization, is promising and is expected to continue evolving in the coming decades. This is due to several factors:

Advancing Technology: Technological advancements create new opportunities for outsourcing. Specialized service providers can offer more effective solutions that leverage the latest technologies.

Globalization: Globalization expands the global labor market and allows for outsourcing activities to external providers. This creates competitive options and provides access to more capabilities.

Flexibility and Adaptability: Companies increasingly recognize the importance of flexibility to survive in an unpredictable market. Outsourcing allows them to address changing demands and implement changes more easily.

Focus on Core Business: Outsourcing enables businesses to focus on their core competencies, the activities that bring them the most value, while freeing them from tasks that can be delegated to specialized providers.

Resource Savings: Outsourcing saves resources such as time, money, and personnel, as service providers take on demanding processes and tasks.

Overall, outsourcing provides flexibility, innovation, efficiency, and cost savings, making it a strategic choice that enhances competitiveness and success for businesses.

The outsourcing of IT services is considered more cost-effective for various reasons:

Reduced Internal Personnel Costs: Outsourcing IT to a third-party provider means businesses don't have to hire and maintain an entire internal IT department, saving on recruitment, training, salaries, insurance, and other additional expenses.

Specialized Technical Expertise: External IT providers possess specialized technical knowledge and experience in various areas of technology, enabling them to deliver effective solutions and support.

Flexibility and Scalability: External providers can offer services based on the company's specific needs, allowing for flexibility and scalability of services according to requirements.

Overall Lower Cost: While IT services from external providers come with a cost, the overall expense may be lower compared to maintaining an in-house IT department.

Focus on Core Business: By outsourcing IT services, companies can focus on their core business activities and real needs, leaving the technological functions to the experts.

Overall, outsourcing IT services provides a cost-efficient solution, allowing businesses to benefit from advanced technology and expertise without dealing with the burdens and costs associated with managing an internal IT department.

Indeed, you have the option to take on the management of your IT infrastructure yourself or employing a dedicated internal staff member for this role. However, engaging with an external managed IT services provider accords you the advantage of having an entire team of seasoned professionals at your beck and call. This expert team will take a proactive approach in managing your network, bearing responsibility for intricate systems that are fundamental to your business's seamless operation and targeted growth.

To obtain a quote for managed IT services, you will need to get in touch with Logisek and arrange a free on-site meeting. A Logisek engineer will clarify and document all the necessary details, aiming to provide an effort and cost estimation for the management of either your IT infrastructure only or both the infrastructure and end-user management.

With every managed IT services contract, Logisek offers free IT infrastructure penetration testing services once a year for both your external and internal systems.

For a more information, we encourage you to visit our pricing page.